The Supervisor’s Role

What’s the single most harmful influence on an injured employee’s recovery?

The lack of a positive supervisor response.

Supervisors and managers are frequently unaware of their critical role in improving outcomes for injured employees. But understanding the role of the front-line supervisor in managing workplace injuries is critical to reducing your workers’ compensation cost.

Did you know…

  • An injured worker’s relationship with their supervisor can be more important than their relationship with their treating doctor.
  • Supervisors who help injured employees will create significant value for their employers.

It’s important to understand the skills a supervisor needs to better manage injured employees. Most supervisors are doing more with less. They juggle many responsibilities. Resistance to taking on another responsibility is likely until they understand the critical nature of their role.

Supervisors tend to avoid uncomfortable and personal conversations, especially related to medical issues – but helping them overcome this natural reluctance with the right training can make a huge difference in your injured employee’s recovery and desire to return to work.

In my experience, supervisors are critical to your organization’s success – but they can also be its Achilles Heel.

Are your supervisors making the right choices when handling workplace injuries?

Contact me for a free WorkComp assessment to uncover the hidden value in your organization’s supervisors.

For more information, check out my eBook on this topic:


Tom Bone
Risk Insurance Advisor
ISU Insurance Services
2266 Lava Ridge Court
Roseville, California 95661
Phone 916.960.8758 or 800.823.4852 ext. 8758
Fax 916.773.4484
Mobile 925.285.6790
License #0306692